Disclaimer

Welcome to the Buckminster Estate website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by our terms and conditions of use, which together with our privacy policy govern Buckminster Estate’s relationship with you in relation to this website. We may make changes, therefore you may wish to check this page from time to time.

Our Terms and Conditions

  • The term ‘Buckminster Estate’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Lion House, Red Lion, London WC1R 4GB. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The information contained in this website and the content of the pages is for your general information purposes only.
  • We endeavour to keep this information as up to date and correct as possible.
  • Neither Buckminster Estate nor any third parties provide any warranty or representation as to the accuracy, reliability, availability, completeness or suitability of the information and materials with respect to the website or information, products or services. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. Any reliance you place on such information is therefore strictly at your own risk.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • Through this website you are able to link to other websites which are under no control of the Buckminster Estate. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility or control of the content of the linked website(s).
  • Every effort is made to keep this website up and running smoothly. However, Buckminster Estate takes no responsibility for, and will not be liable for the website being temporarily unable due to technical issues beyond our control.

Our Privacy Policy

  • Privacy Policy

    Summary

    Buckminster and all of its affiliate companies  is committed to protecting your privacy. It is our policy not to share your personal details with any third party and your details will only be used by us in the following ways:

    • To operate and fulfil an existing relationship with you, such as a tenancy enquiry/agreement, event booking or to provide information that you have requested from us
    • To inform you of any future opportunities of the same nature as our existing relationship with you, such as available properties or event dates
    • To inform you of future opportunities that we believe may be of interest to you, such as upcoming events at Buckminster
    • To inform you of any business, website or operational changes.

    From time to time, we may be required to amend this policy. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

    Please email your usual point of contact with any questions regarding this Privacy Policy or a request to have your details amended in any way.

    1. Collection of Information
      In order to complete a tenancy enquiry/agreement, booking or transaction with us, you are required to provide certain basic personal details. In addition, you may choose to provide Buckminster with additional information about yourself or we may collect necessary information in the process of any correspondence with you.

    Based on what you tell us about yourself and where we think it is relevant, we may contact you to provide information about Buckminster, our products and services, but you may tell us at any time not to do this by getting in touch with your usual point of contact.

    We only collect basic online data about you which does not include any special types of information or location-based information. This does include name, address, email, IP address etc and Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

    We also collect information provided voluntarily by you. For example, when you register for information, make a booking or information that you provide when you communicate with us by any means.

    1. Children’s Information

    Please note that all minors (those under the age of 16) are encouraged to discuss this Privacy Policy and the Terms of Use Agreement with their parents or legal guardians.

    Information gathered by us concerning minors will be used by us strictly as necessary for the provision or supply of appropriate goods and services only and for no other purpose.

    1. How We Use Information That We Gather

    Buckminster uses information obtained as stated in the summary at the start of this Policy and to provide and improve our service to you on- and off-line.

    Buckminster does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:

    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of any contractual terms, or as otherwise required by law.

    We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods and services.

    1. Access to Your Information

    In accordance with the General Data Protection Regulations (GDPR) 2018 you have the right to access any information we hold about you. You also have the right to have information anonymised. Please get in touch to request this.

    1. Internet Privacy and Cookies

    We are committed to safeguarding and preserving the privacy of our clients and website visitors.

    We do update this Policy from time to time so please do review this Policy regularly.

    In our effort to provide you with services customised to your interests, we use “cookies” to assist in the collection of information. A cookie is a small data file containing information that is sent to your browser from a web server and stored on your computer’s hard drive.

    Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data which does not identify any personal details whatsoever.

    Tracking information such as cookies is also used to create aggregate reports on user demographics and traffic patterns on the website, and may be provided to our partners. We also collect IP (Internet Protocol) addresses to analyse trends, administer the website, track a user’s movement, and gather broad demographic information for aggregate use.

    At present we have no plans to have advertisers on our website.

    You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the setting section of your computer. For more information please read the advice at AboutCookies.org.

    Our website may contain links to third party websites in the interest of providing you with further information. Please be aware that Buckminster is not responsible for the privacy practices of other websites. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by Buckminster through your use of our website or in the process of conducting business with us.

    1. Security

    Currently we do not take payments via our website, although this may change in the future. Payments are conducted via an email/paper invoicing system and we accept cheques or are able to take card payments in person or over the phone via a terminal.

    1. Correction/Updating Personal Information

    If you would like to change your details, please telephone or email your usual point of contact. Keep in mind, however, that there will be residual information based on our historical relationship with you, such as past tenancy agreements or bookings, which will remain within Buckminster’s databases, financial records and other records, which may or may not contain such personally identifiable information.

    You may also opt out of receiving promotional information from Buckminster at any time by telephoning or emailing your usual point of contact.

    1. Storing Your Personal Data

    We store your personal information in both secure digital and paper form.

    Unfortunately the sending of information via email or the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically; sending such information is done entirely at your own risk.

    We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of six years after which time it will be destroyed. The information we use for marketing purposes will be kept until you notify us that you no longer wish to receive this information. Requests for your information to be removed in part or in whole from our database, will be completed within ten working days.

    1. Contacting Us

    Please do not hesitate to contact us regarding any matter relating to this Privacy Policy via your usual point of contact, by emailing enquiries@buckminster.co.uk or calling 01476 860 471.

What we collect

  • Users may be asked for, as appropriate, name, email address, mailing address, phone number, gender, occupation and company details, in addition to other information relevant to customer surveys and/or offers. However, users may visit our site anonymously.

What we use collected information for

We use this information to provide a better service, in particular to:

  • To improve our site, products and services
  • periodically we may send promotional emails/newsletters about new products/services, special offers, news or other information which we think you may find interesting using the email address which you have provided.
  • for internal record keeping.

We may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How we protect your information

  • We are committed to ensuring that your information is secure and we adopt appropriate procedures to prevent unauthorised access or disclosure and secure the information we collect online.

How we use web browser cookies

Buckminster Estate’s website may use “cookies” to enhance our user experience.

  • A cookie is a small file which asks permission to be placed on your computer’s hard drive and sometimes to track information about them. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Users may choose to set their web browser to alert you when cookies are being sent or to refuse cookies, however this may prevent you taking full advantage of the site.
  • Cookies allow web applications to respond to you as an individual, by gathering and remembering information about your preferences. It can tailor its operations to your needs, likes and dislikes, and provide anonymised tracking data to third party applications like Google Analytics.
  • Traffic log cookies are used to identify which pages are being visited. This information is only used for statistical analysis purposes and to improve user experience. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
  • As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Links to third party websites

  • We do not control the content or links that appear on third party sites and Buckminster Estate are not responsible for the content or practices employed by websites linked to or from our site. These sites and services may have their own privacy policies and customer service policies, use of third party websites is subject to that website’s own terms and policies.

Sharing your personal information

  • We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above and to improve our website.
  • We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
  • Under the Data Protection Act 1998, you may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to Buckminster Estate, Estate Office, Buckminster, Grantham, Lincs NG33 5SD or email us at enquiries@buckminster.co.uk
  • If you wish to change any information we hold about you as you believe it to be incorrect or incomplete, please write to or email us at the above address. Upon receipt, we will amend any information found to be incorrect or incomplete.